Frequently asked questions

Rooted Web is me, Charlotte McConnell, a web designer and photographer based in Llandrindod Wells. I plan, design, build and photograph every project myself, so you always deal with the person doing the work.

I'm based in Llandrindod Wells and work with businesses across Powys and Herefordshire in person, including Builth Wells, Hereford, Ledbury and Ross-on-Wye. I work with clients elsewhere in the UK online. See the areas I cover.

Not unless you'd like to. Many clients prefer to meet at their premises, especially for photography, but everything else can be done by email and video call.

Email hello@rootedweb.co.uk or use the contact form with a little about your business and what you need. I'll reply to arrange a chat and then send an itemised quote.

Most small business websites from a UK freelancer cost between £500 and £4,000, with studios and agencies often starting around £3,000. You'll also have small running costs for your domain, hosting and email. My guide to what a website really costs explains it in detail.

It depends on what your site needs to do and how much you want to manage yourself. I'll recommend the right fit after we've talked. My comparison of WordPress, Squarespace, Wix and Shopify explains the trade-offs.

Yes. I build sites so you can change text, photos, prices and opening hours yourself, and I'll show you how before launch.

Yes. Your domain should be registered in your name, and once the project is paid for, the website, words and photos are yours. I make sure you have the logins for everything.

Yes. I map your old page addresses to the new ones and set up permanent redirects, so visitors and search engines are sent to the right place.

Yes. Bilingual sites need translation and two versions of each page, so they're best planned from the start.

Nobody can honestly guarantee that. Google states that no one can guarantee a #1 ranking, and that you can't pay for a better local ranking. What I can do is get everything within your control right: your Google Business Profile, reviews, website content and technical setup.

Local SEO is everything that helps your business show up when people nearby search for what you do, especially in Google Maps. It covers your Google Business Profile, reviews, your website and mentions on other local websites. Read more about local SEO.

AI tools and Google's AI summaries draw on clear, accurate information that's easy to find. I build sites with plain answers to common questions, structured data that describes your business, and consistent details across the web, which gives them the right facts to work with.

I can. Brand photography is the other half of what I do, so I can photograph you, your place and your products on location and plan the shoot around where the photos will be used.

Yes. You'll get clear permission to use the photos on your website, social media, printed materials and Google Business Profile.

Yes. I design logos, colour palettes, business cards, leaflets, brochures and signage, and supply print-ready files. More about branding and print.